Our warranty is simple, it lasts forever. It's entirely about our being there for you. We make a quality product that we absolutely believe in. And we value the trust you put in us to help better your adventures by keeping your food and beverages cold.
We will repair or replace your Canyon product in the event it becomes damaged or defective - at no cost to you. If we cannot repair your product, we will replace it with a new product of equal or better physical condition.
We don't care what happened, how it happened, whose fault it was, or where or when you bought your Canyon Cooler. As long as you have the cooler, we promise to take care of you.
**The only thing our Warranty does not cover is loss, theft, deliberate damage, or normal cosmetic damage that does not negatively affect the performance of the product.
If you're experiencing any problem with any of our products, all we need you to do is complete the form below and send us a picture of the problem. One of our representatives will reach out to you and we'll get the problem fixed.
* Products used commercially have a 1-year warranty from the date of purchase*
* Warranty Valid in the lower 48 US States only (Excludes Alaska and Hawaii)
Please Email Warranty@Canyoncoolers.com with the following information,
Address (full mailing and street address including zip code).
Description of your issue.
Photo of the issue you are having or area affected.
Please give us 16-48hrs to respond.